Technology Acquisition & Sales

including The Scholar's Workstation Classic, a Technology Store for Departments

Services

 

Service Offered to Feature More Info
How to Order for Individuals Students
Faculty
Staff
Approved Affiliates 		Buy computers for your school or home use, using your personal dollars (not departmental or grant funds). Visit the new TSW at the Cal Student Store. http://thescholarsworkstation.com
How to Order for Departments Departments How to Order E-mail: info@tsw.berkeley.edu or call: 510-642-8424
Computer Drop-off Service Provided Through IST-DOCS Unit Students
Faculty
Staff
Approved Affiliates
Departments

  • Apple In Warranty
    Call Apple at 1-800-800-2775

  • Dell In Warranty
    Call Dell at 1-800-274-7799

  • Out of Warranty:
    $155 labor fee + parts

    Please bring out of warranty computers to:
    2484 Shattuck Ave, Third Floor
    Monday-Thursday: 10am-4pm
    Friday: 10am--2pm
    Saturday & Sunday: Closed
http://ist.berkeley.edu/docs
Vendor Repair Contact Numbers Students
Faculty
Staff
Approved Affiliates
Departments 		Vendor contacts http://ist.berkeley.edu/docs
Return Information Departments Return Policy E-mail: info@tsw.berkeley.edu or call: 510-642-8424
Department Onsite Computer Support Departments
  • Monthly Subscription - Server and site administration, maintenance and troubleshooting support for Windows and Apple servers, desktops and laptops

  • Hourly Projects - Hourly projects available to any department needing additional assistance

  • Hardware Support - Warranty and out-of-warranty hardware support
http://ist.berkeley.edu/docs
Software Program Office Departments Sells and distributes software negotiated under campus and UC-wide volume licenses agreements or contracts; distributes antivirus, email, file transfer, and other network-related software at no charge to UC Berkeley affiliates. CalNet ID required. http://software-central.berkeley.edu
E-mail: products@berkeley.edu
510-643-6201 - fax
510-643-9725 - phone
Software Central Individuals & Departments Software Central offers software to UC Berkeley faculty, staff and students, usually as a free download. The products available through this site are made available through various campus and Office of the President's negotiated agreements. Most downloads require a CalNet ID and authentication. http://software.berkeley.edu
Cellular Devices & Services Departments
  • Service Plans
  • Cellular Devices
 http://wireless.berkeley.edu
Getting Started with IST Services Students
Faculty
Staff
Approved Affiliates
Departments
  • IST Services and Solutions
  • IST Resources for People New to Campus
  • Campuswide IT Service Providers
 http://ist.berkeley.edu/getting-started
WarnMe Alerts Students
Faculty
Staff
Approved Affiliates 		WarnMe is UC Berkeley's alerting and warning service for students, staff, and faculty. It is activated to contact you when there is an immediate threat to safety or health affecting the campus community. WarnMe can alert you by phone, text message, or email — you choose the best ways to reach you. http://warnme.berkeley.edu